
Frequently Asked Questions
Have a question about our hand-carved art? We've got answers. If you can't find what you're looking for below, feel free to drop us an email at support@olivercrafts.com.
Product & Materials
Yes. Every flag is carved, shaped, and finished using solid timber. Because real wood has natural grain variations, knotting, and texture, no two pieces are 100% identical—making your piece genuinely one-of-a-kind.
Because we use real wood, our pieces have a solid, high-quality weight to them (typically between 3 kg to 6 kg depending on size). Each piece comes pre-fitted with heavy-duty mounting hardware attached to the back, ready to hang right out of the box.
Our pieces are finished with protective seals suitable for indoor display (or covered areas like a front porch or sheltered patio). For maximum longevity, we recommend keeping them out of direct rain and extreme, un-sheltered outdoor elements.
Shipping & Delivery
We process and dispatch all orders within 1–3 business days. Once shipped, standard delivery within the UK usually takes 2–4 business days. You'll receive a tracking number via email as soon as your package leaves our workshop.
Yes! We ship worldwide. International delivery times typically range between 7–14 business days depending on your destination country. Shipping rates are calculated automatically at checkout.
We custom-pack each piece with protective corner guards, heavy bubble wrap, and reinforced cardboard boxes to ensure your artwork arrives safe, sound, and ready to hang.
Returns & Guarantees
We stand by our work with a 30-Day Money-Back Guarantee. If you aren't completely happy with your piece, simply contact us within 30 days of delivery, and we'll guide you through our hassle-free return process for a full refund.
While rare, shipping accidents can happen. If your item arrives damaged, please email us within 48 hours of delivery with a quick photo of the package and the damage. We'll ship out a brand-new replacement immediately at zero cost to you.
Support
Our customer support team is available Monday through Friday. Send us a message at support@olivercrafts.com and we'll reply within 24 hours.
Our 30-Day Guarantee
At Oliver Crafts, we take immense pride in every single piece of woodwork that leaves our workshop. We build our art to last, and we want you to feel 100% confident displaying it in your home.
That's why every order is backed by our 30-Day Satisfaction Guarantee.
Customer Reviews
Outstanding craftsmanship!
Looks even better in person than on the site. The depth of the wood carving gives it a proper 3D feel on the wall. Hanging it in my office was dead simple.
Stunning focal point
Bought this as a anniversary gift for my husband's man cave. He absolutely loves the scorched wood finish around the edges. Really high quality piece.
Solid piece of art
Proper heavy wood and great detail on the flag's texture. Took a couple extra days to arrive, but well worth the wait once it was up.
Proud to display this
As an army vet, this flag means a lot to me. The tattered, waving effect looks rugged and sharp. Oliver Crafts smashed it with this one.
Unreal quality
You can smell the fresh timber right out of the box. Colors are vibrant without looking cheap. Definitely buying another piece for our pub area.
Unique statement piece
It's hard to find decor that feels rustic without looking old-fashioned. This nailed the vibe completely. Everyone who visits asks about it.
Top-tier woodwork
The charring on the frame contrasts amazingly with the red and blue paint. Sturdy, heavy, and well-packaged for shipping.
Great quality, heavy frame
Make sure you use a solid wall anchor because this is real, heavy wood! Looks brilliant above the fireplace.
Worth every penny
Ordered for my dad's 60th birthday. He's notoriously picky about woodwork, but he was blown away by the detail on the shredded edges.
10/10 craftsmanship
The motion effect cut into the wood is genius. Adds so much character to a plain brick wall.
Rustic perfection
Exactly as pictured. The dark wood tone matches our oak furniture perfectly. Quick turn-around time too.
Beautifully made
Got this to take with us when we moved overseas to keep a piece of home on the wall. It's absolutely stunning in person.
Brilliant detail
Photos don't do justice to the grain and texture of the wood. Very impressed with Oliver Crafts.
Superb quality
Solid build, clean finish, and bold colors. A fantastic centerpiece for any room.
A true piece of art
Bought this for our home studio. The craftsmanship is evident in every single line. Couldn't be happier!
Sarah Johnson
August 1, 2026